Reservations Centre

We handle all communication with customers across various platforms – social networks, phone, SMS, WhatsApp, Telegram, Booking.com, Airbnb, and any other messengers, groups, or chats.
Our oral and written language support includes Latvian, English, and Russian.
Your first contact with the client will only be on the day of arrival.

What are the advantages?

Save up to 80% of the time you'd spend on guest-related tasks
No need to respond to inquiries that may not result in confirmed bookings
Avoid being constantly interrupted by repetitive questions 24/7
We take over the management of all online brokers, including Booking.com, Airbnb, and others
Manage calendars, prices, and descriptions on online platforms (all booking prices and conditions will be agreed upon with you before making any changes)

What are the disadvantages?

You may need to find new hobbies or activities, as you'll have much more free time than before

Customization of booking channels such as Booking.com, Airbnb, your own website, and others
Preparation of an annual pricing policy
Configuration of the Channel Manager – managing room prices and availability through a single channel
Optimization of social networks for a guest house – creating a more convenient interface for customers and implementing automatic responses to standard questions
Setting up payment acceptance methods – bank transfers, card payments, PayPal, and cryptocurrency
Providing accounting recommendations
Assistance with procuring the necessary appliances and consumables
Creation of accommodation rules for guests
Configuration of remote guest house management

Running a Holiday House

Assistance in setting up a company or obtaining self-employed status (if not already established)
Inclusion of all items from the 'Launching a Holiday House' section
Bookkeeping services
House cleaning
Repairs, if necessary
Communication with guests – from the initial inquiry to departure
Pricing policy management (Revenue Management)
Membership in tourism associations
A dedicated phone number not associated with other objects